Cookie & Privacy Policy 

Cookie Policy

This site uses some unobtrusive cookies to store information on your computer. Some cookies on this site are essential session cookies, and the site won’t work as expected without them.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.


By closing this message, you consent to our use of cookies on this device in accordance with our privacy policy unless you disable cookies for this site through your browser.

Privacy Policy

We are committed to protecting your privacy, this means we only use the information we collect about you in order to process your order with efficiency and to tell you about our services. We are committed to protecting your privacy and keeping all personal details confidential.

This privacy statement sets out how we comply with European Union general data protection regulation. This applies to the entire Website. Any changes to this policy will be posted on this page.
You can also access this policy via our homepage located at the bottom of every page by clicking Privacy Policy link.
We have structured our web site so that, in general, you can visit it without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Other web sites
Our Website may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.

What we collect and why 

When you make an enquiry with Mode Fire & Security Ltd, we collect your name, e-mail address and telephone number, other information can be taken about your preferences for our mailing list but this is optional at the client’s discretion.
We require this information to understand your needs and provide you with the service you have requested. We use this to advise you of information concerning your purchase or other transaction, enquiry or to advise you of new products, and promotions, special offers or other information which we think will be of interest to you. We may use aspects of information about you to assist with our marketing and promotional developments in order to improve and extend our product range, enhancing the quality and service we provide to our customers. You can opt out of our mailing list at any point. Our aim is to provide you with the highest standard of service and increase our customer’s choices where ever possible.
We may also use this information for our internal record keeping, and our representatives may follow up, either by e-mail, phone or mail, as part of our customer care procedures.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone or mail, unless you have registered with the appropriate Preference Service.

Who else do we give your details to?
We will never wilfully disclose personal information about you to any third party without receiving your permission.

We may have to pass on certain details to a company or organisation in order that your product can be provided. For example, the Central Monitoring Station When you enter into a transaction this means you consent to our passing on such details.

We may be required to provide information by law as permitted by the Data Protection Act or by a legal authority recognised by the European Union.
We will not sell, distribute or lease your personal information to third parties other than our subsidiaries and parent company unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing agents unless you tell us that you do not wish this to happen.
If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at:

Data Protection Compliance Officer

Mode Fire & Security,

8 Howleys Close

M44 6RY

What if you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information which we hold about you. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please write to us or email us at:

Mode Fire & Security Ltd,
8 Howleys Close
M44 6RY

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

“Cookies” – What are they? How do we use them?

Many websites use “cookies” to help to improve the service provided on the website.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We use “cookies” only to gather statistics – such as, how long our users browse on each section of our website. This information enables us to better design areas of our website. Other than this, we do not store information in the cookie and use it for any other purpose, or pass on personal data to any other parties.

With most internet browsers (for example Microsoft Internet Explorer or Netscape Navigator) you can erase cookies from your hard drive, block all or some cookies or receive a warning before a cookie is stored. Please refer to your browser’s help screen to learn more about these functions. Denial of a traffic log cookie should not prevent you from using one of these sites. You can delete the files that contain cookies that you have already accepted from your hard drive.

Cookies we use:

·         internal tracking / remember your preferences

·         wordpress is installed

·         google analytics is installed

·         social bookmarking plugins may be installed which may contain cookies

·         youtube / vimeo videos may be embedded which may contain cookies

Your consent
By using our Website and if you have not advised us to the contrary, you are consenting to the collection and use of your personal information by Mode Fire & Security Ltd in accordance with this Privacy Policy. When you use this site, you are agreeing that we may use your personal information for the purposes set out in this statement.



© Mode Fire & Security Ltd 2016-2018. Registered in England 10490197.
NSI. Recognised by all major insurers. NSI certificate of excellence.